What size are the moving bins?
 

• Around 27" x 17" x 12". That's about 2.5 cubic feet or around 18 gallons, rated for 70-80 pounds.

How long is the rental period?
 

• Standard packages include a 14-day rental beginning on your scheduled delivery date. Need more time? Additional days are available at the daily extension rate for your package.

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Are the bins cleaned?

 

• Yes. Every bin is inspected and sanitized before delivery.

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Do you deliver and pick up?

 

• Yes! Delivery and pickup are part of every rental. We deliver the bins to your current location before your move and pick up the empty bins from your new location after you've unpacked.

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What if I damage a bin?

 

• Normal wear and tear is expected. If a bin or other rented equipment is lost, stolen, or damaged beyond normal wear, repair or replacement charges may apply.

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Can I stack the bins?

 

• Absolutely. They are designed to stack securely, making loading and unloading easier.

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Do I need tape?

 

• No. Our bins have attached lids that close securely, eliminating the need for tape.

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What areas do you serve?

 

• Our service area is generally 40 miles from downtown Raleigh, NC. This includes Raleigh, Durham, Chapel Hill, Carrboro, Cary, Morrisville, Apex, Holly Springs, Wake Forest, and many other surrounding Triangle communities. Delivery charges apply based on distance from our Raleigh warehouse.

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Can businesses rent bins?

 

• Yes. We offer rentals for office moves, schools, nonprofits, and small businesses.

What do I do when I’m finished with the bins?
 

• After unpacking, open the lids and nest the empty bins together to save space. Leave the nested bins in a secure, easily accessible location for pickup.

When is payment due?
 

• Payment is due seven days before your scheduled delivery date. Your reservation is considered confirmed once the required payment has been received.

How do I pay?
 

• We accept major credit and debit cards. After we confirm availability and your rental details, we'll email you an invoice with a secure online payment link.

What is your cancellation and refund policy?
 

• Cancellations received via email more than 2-days before the scheduled delivery are eligible for a refund. Cancellations received via email 2-days or less before the scheduled delivery are eligible for a refund, less a 10% Late-cancellation fee.

Do you deliver or pick up bins on upper floors?
 

• We provide ground-floor delivery and pickup only unless an elevator is available. If you live or work on an upper floor, you are responsible for carrying the bins upstairs after delivery and returning them to the ground floor before your scheduled pickup.

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